This privacy policy tells you what to expect when we collect and process your personal data, the rights that are available to you and how you can exercise them.
What we do with your data
We will never sell your personal data for any reason, though sometimes it will be necessary to transfer your data to a third party to be processed. Your data is processed for certain specific reasons:
Essential data
To create an online account so you can manage and download your orders, we generate a unique identifier and use your email address as a username.
So that we can get in touch with you about your order, we need to know your name, email address, phone number and any messages you have sent through your online account.
On the order form, we ask for your country of study. This is because we are required to know the country in which you are downloading your order for VAT purposes.
To process your order properly, we also need to keep details about the assignment you are asking us to complete as well as any files you have uploaded to your order. You should try to remove all personal data from anything you upload, but we will do our best to anonymise it before passing it on to our writers.
Sometimes, when a file is too large to upload to our database, we will ask you to use a service called WeTransfer to send it to us. These files remain on WeTransfer’s servers for 28 days, after which they are automatically deleted. You can read WeTransfer’s privacy policy.
Marketing
If you have explicitly consented to receive direct marketing from us, or if you have ordered from us in the past, we will sometimes use your name and email address to send you offers and promotions about the services we provide. We do this using a service called Mailchimp. You can read Mailchimp’s privacy policy.
We will only ever call you about an existing service you have asked us to provide or to talk about something important related to your account.
Feedback
After we have completed your order, we pass your name, email address, order number and localisation data, to a company called Reviews.co.uk, who provide an independent product review service. They will then email you, asking for feedback on your order, and any feedback will be posted on Google.
Other purposes
Sometimes, we offer coupons to individual customers for use with future orders. To ensure only the intended recipient of the coupon can use it, we store their email address alongside the coupon details. These addresses are not used for anything other than the administration of coupons.
When you place an order, our system stores your IP address. This address is used to work out your time zone so that we can call you during hours that are convenient for you. It is also used to identify when a customer is using multiple accounts to place their orders.
For payments over a certain amount, we ask for documents to prove you are the registered account holder. This is so that we can prevent fraudulent transactions, such as people paying with stolen card details.
In order to establish the facts in case of a legal dispute, we archive anything that might be relevant to the negotiation or performance of a contract (for example, messages or order instructions). Access to this archived data is strictly controlled so that only a few privileged employees can see it, and it is only ever used for the specific purpose of supporting a legal case. Some of this data may be shared with our legal counsel in the unlikely event of a dispute.
Cookies
Our websites set cookies in your browser to improve your experience and to make everything run smoothly. For more information, please read our cookie policy.
Your rights
By law, you have a number of rights available to you when you give us your personal data. You can ask for access to any of your personal data that we hold; you can ask us to correct any inaccuracies in your personal data; you can ask us to delete your personal data where there is no longer any good reason for us to have it; you can object to the processing of your data in some cases; and, where you have given consent, you are able to withdraw that consent at any time. Under certain circumstances, such as if the data is material to legal proceedings, you can also ask us to temporarily stop processing your personal data. Where your data is automatically processed, you can also ask for a copy of your data in a machine-readable format.
If you would like to exercise any of your rights listed above, please send your request to our data protection officer at info@bestessaysmanchester.co.uk. After we have received proof of your identity, we will respond to your request within one calendar month.
If you are not happy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
How we keep your data safe
Security measures
If you communicate with us by email over the Internet, you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries en route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
Data retention policy
We only hold on to your data for as long as we need it to fulfil one of the purposes it was originally collected for, such as to provide a service, to gather feedback or to comply with a legal obligation. This means that retention policies for your data can differ considerably depending on the context and the way it is used. When deciding on a retention policy for any type of data, we use the following criteria:
However, in general, we securely archive most of your account data after four years of inactivity (see ‘Other purposes’ above) and then permanently delete all of your personal data after six years of inactivity.
Transfers to countries outside the EEA
Some of the third parties we use to process your data are based in countries which do not have the same standard of data protection laws that EU citizens enjoy. In these cases, we have made sure there are safeguards in place to protect your rights and interests. For example, Survey Monkey and Mailchimp are both located in the United States, but we have made sure that they both comply with the EU-U.S. Privacy Shield Framework, which guarantees the same level of protection.
Children
If you are 13 or under, you must have permission from a parent or guardian before you give us your personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permission.
Links to other websites
Our websites may contain links to external third-party websites. We are not responsible for the privacy and security of these websites unless they belong to Best Answers ltd. This privacy policy applies only to Best Essays Manchester.
Our website address is: https://bestessaysmanchester.co.uk.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Best Essays Manchester offers quality academic writing assistance through its experienced personnel. However, students, under no given circumstances, can submit our assistance as their original work.
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